In-Stock Items: Please allow 48 hours for dispatch and fulfillment of your order. Please contact us if you need something delivered sooner and we will try our best to accommodate you.

Made to Order Item: Please allow 4-6 weeks for dispatch and fulfillment of your order. Please contact us if you need something delivered sooner and we will try our best to accommodate you.

Sale Periods: During any promotional sales, please allow up to 72 hours for order processing.

Complimentary Shipping: Enjoy free standard shipping on all orders.

Shipping Methods: We offer various shipping options via FedEx at checkout to meet your needs.

• Economy - 5 to 8 business days - Free
• Standard - 3 to 4 business days $20
• Express - 1 to 2 business days $30

Delivery Times: Delivery times vary based on the selected shipping method and destination. Estimated delivery times will be provided at checkout.

Shipping Restrictions: We do not ship to P.O. Boxes. Please provide a valid residential or business address for delivery.

Availability: We offer international shipping to select countries.

Customs & Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Delivery Times: International delivery times vary based on destination and customs processing.

Modification Window: You have a 2-hour window during business hours to modify or cancel your order after placement. Please contact our customer service team promptly with your order number and request.

Post-Window Changes: Requests made after the 2-hour window are subject to order status. If the order has not been shipped, we will do our best to accommodate changes. Once shipped, modifications or cancellations are not possible.

Insurance: All shipments are fully insured for the value of the merchandise.

Signature Requirement: A signature is required upon delivery for all jewelry shipments to ensure secure receipt.

Reporting Issues: If your package is lost or arrives damaged, please contact our customer service team immediately. We will initiate a claim with the carrier and work diligently to resolve the issue.